Amazon Defends Itself in Dispute, Suggests Hachette Customers Go Elsewhere

by Rachel Baker on May 28, 2014

Wow! Really? Bezos is pretty sure of himself isn’t he? I guess if you’ve built an empire brand that makes it almost impossible to lose customers no matter how much of an ass you are to the customers and the publishers, you can tell your customers to go elsewhere.

This is why Barnes and Noble and any of the brick and mortar bookstores that are still out there only need to bide their time.

As an aside: Remember when Bezos was offering to pay people to quit? Well now, he is planning on adding 10,000 robots to the amazon warehouses by the end of this year. Paying employees to quit, keeps the bad press of layoffs away, now doesn’t it?

One can’t help but watch this and wonder what the big picture is and what the Bezos impact will be on the future.

Amazon issued a statement late Tuesday defending its right to discourage customers from buying books from Hachette, one of the country’s biggest publishers.

The online retailer, perhaps unnerved by the way it is being denounced all over the Internet, said the dispute was blown out of proportion, misunderstood and likely to last quite a while.

“We are not optimistic that this will be resolved soon,” the statement said.

If people really want a new book by James Patterson or another Hachette author, Amazon suggested going to “one of our competitors:” Barnes & Noble, presumably, or an independent store.

A Hachette spokeswoman had no immediate comment.

Amazon has been telling customers it will take as long as a month to ship books published by Hachette. The retailer is trying to influence the publisher to give it better terms on e-books.

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